With the upcoming arrival of Society 5.0, a vast quantity of data will be accumulated in cyberspace through ubiquitous IoT devices and high-speed networks. A smart space guide is the key to organizing and effectively communicating the results of this raw data to humans. Such AI must have collaborative and relationship-building strategies to properly pick up on a visitor’s interests, curiosities and objectives, and realize personalized guidance through conversational interactions.
A Twin Society in the Digital world, Pioneered by Smart Guide AI
With the upcoming arrival of Society 5.0, a vast quantity of data will be accumulated in cyberspace through ubiquitous IoT devices and high-speed networks. A smart space guide is a key to organizing and effectively communicating the results of this raw, messy data to humans. Such an AI must have collaborative and relationship-building strategies to properly pick up on a visitor’s interests, curiosities, and objectives, and realize personalized guidance through conversational interactions.
BLENDi, A Museum Guide
The BLENDi (Blended Dialog) project is developing a smart space guide AI agent that can lead visitors through a ‘digital twin’ environment such as a science or art museum. The AI skillfully captures users’ implicit feedback and adaptively develops a unique story. This is achieved by organizing vast amounts of information both in advance and dynamically, in tune with user interests and curiosity.
We have defined the evaluation metrics through demonstrative experiments, studying criteria such as information transmission efficiency, the learning effects, and willingness to revisit a museum as the performance indicators for our AI guide. This service provides solutions to enhance museum functionality and optimize operating costs.
